Code of Conduct

Win-win: We don’t win unless our clients win!  At Silver Crest, we are trained to evaluate your situation and help you to make the best decision based on your specific set of circumstances.  Because we have relationships with a wide variety of companies, we can match you with the best products at the best prices so that everyone wins!

 

Ethics: Doing the right thing for our clients is our primary goal. At Silver Crest we understand that by putting clients first, we are justly rewarded in the end. 

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Education: At Silver Crest we believe an educated client is an empowered client. An empowered client can feel confident that they have made the best possible decisions about their coverage based on their needs and budget.

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Attitude: A bad attitude is like a flat tire; you can’t go anywhere until you change it. At Silver Crest, we are grateful for the clients that choose to work with us. We strive to reflect that in the service we provide before, during, and after the you sign up.

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Communication: Our post enrollment process involves reaching out to new applicants in 30 days to uncover any lingering questions or concerns. Ongoing, we strive to keep in contact with our clients on a regular basis to make sure they are consistently satisfied with their coverage.

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Teamwork: At Silver Crest, you will find a team of professionals working together. When faced with challenging scenarios, we draw on each other’s knowledge and experience to handle our business at the highest level.

 

Service: Sadly, in today’s business world, great customer service is the exception, not the norm. At Silver Crest we strive to be the exception! We set the bar high because we strongly believe that’s where it needs to be!