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MEET OUR TEAM

Licensed Medicare Agents Who Truly Work for You.

Not all licensed agents are created equal. At Silver Crest Insurance, we go out of our way to treat our clients like people and we use our Medicare industry experience and diversified knowledge base to provide you with the protection you need, at a price you can afford. With several offices throughout the Lehigh Valley, we are convenient to Allentown, Bethlehem, Easton, and beyond.

(610) 735-8902

DANIEL BANKS

PRESIDENT

Dan started his insurance career in 2000 working as a field agent for The Guardian Life Insurance Company. It was at Guardian Dan had extensive training on financial products. Later in his career, a client approached him to ask about Medicare. After a bit of research, Dan realized the incredible task people face when navigating Medicare and their insurance coverage options.


Being an independent advisor at that time, Dan recognized that starting an independent agency representing multiple companies was the only way to go. As the founder of Silver Crest Insurance, Inc, Dan is confident that he and his staff will be providing top notch service to the Medicare population for years to come!  


Dan is married to his wonderful wife Deana. He has two daughters, Corrina and Alicia and a son Jakob. Dan enjoys skiing, playing golf and spending time at their favorite vacation spot in St. Petersburg, Florida.

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DANIELLE KLUMP

OFFICE MANAGER

Danielle started her career working in the health services field for a major hospital network in the Lehigh Valley. As a leader in client services, Danielle brings her specialized skills to helping existing clients, while making sure new clients have their coverages in place when needed. Highly organized, friendly and always with a warm smile, Danielle is always willing to go the extra mile for our clients!

When not at work, Danielle enjoys spending time with friends and family. 

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ALEXIS NEWELL

CLIENT SERVICE SPECIALIST

Alexis began her career serving Medicare clients at United Healthcare. Wanting to service the Medicare population, Alexis brings 19 years of customer service experience to Silver Crest where she is excited to help serve our new and existing Medicare insurance clients.   


Alexis has two daughters, a smart and talented fifteen-year-old daughter, Aliya Marie, and her other daughter, a vibrant healthy one-year-old girl named Raina MaryAnn. Alexis enjoys warm summer evenings with her family around her fire pit in her their new home.  


As a member of Silver Crest Insurance Alexis is determined to help our clients with any questions or concerns about their policies to help provide the best service possible! 

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LISA MOYER

MEDICARE INSURANCE ADVISOR

Lisa began her insurance career with MetLife in 2005 as a financial advisor. After many years in the insurance industry, customizing comprehensive insurance packages to fill her clients’ financial needs, she discovered that the area she truly enjoys is helping people understand Medicare. After meeting Dan and the team at a seminar, Lisa found her new home with Silver Crest Insurance where she has access to many different insurance carriers and can help her clients find the best plans for their budget.  

 

Lisa constantly strives to educate the public about the importance of making informed decisions when choosing Medicare coverage. She is a dynamic speaker and you will find her out and about hosting expos, workshops & educational seminars. She specializes in assisting employers by holding group meetings with their Medicare-eligible employees to discuss their options in groups and individually. She is also a valuable resource to H. R. departments who reach out when clarification of Medicare guidelines is needed.  

 

Lisa’s husband passed away suddenly at the end of 2020. Realizing that life is too short, she has recently purchased a horse farm in Binghamton, NY and moved her family there to share it with her. She now spends her spare time riding her horses and enjoying quality time with her family.  

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DEANA BANKS

CLIENT SERVICE & BILLING SPECIALIST

Deana has been with us from the start and has had a big hand in making Silver Crest what it is today. Deana’s 15 years of billing and patient service provide her with special skills and knowledge which she uses to assist our clients with complex billing questions. 

Deana enjoys physical fitness and when not helping clients at Silver Crest, you might find her at Kirkland Village where she is a fitness instructor.

Always a pleasant voice on the phone, you know you are in good hands when talking to Deana!

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CIERRA PALMER

BUSINESS DEVELOPMENT MANAGER

Cierra Palmer is a Business Development Manager here at Silver Crest. In addition to Medicare, Cierra is Pennie certified and helps people seeking traditional insurance coverage through the Affordable Care Act. She obtained her medical assistant certification through The American College which provides Cierra with a practical view of claims from the patient perspective.

Cierra lives in Whitehall with her husband and two daughters. In her free time, she keeps herself fit with morning jogs and kickboxing.

As a member of the Silver Crest team, you can be sure Cierra is excited and committed to serving the Medicare population!

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DEANNA ROBERTS

MEDICARE INSURANCE ADVISOR

2103 Stefko Blvd

Bethlehem, PA 18017

Deanna began her insurance career in 2019 at Banker’s Life Insurance Co. helping clients navigate their Medicare options and plan for final expenses.  Prior to working in the insurance industry, Deanna was a counselor for 30 years working with individuals who have developmental disabilities. Deanna’s work in the medical and mental health industry was her inspiration for helping folks with their Medicare insurance needs and making sure they have adequate coverage for whatever medical conditions they may have now or in the future.

Deanna has two grown sons, Zach and Trevor.  Deanna enjoys vacationing, especially to Florida and running the little league snack stand for spring baseball.  In her free time, Deanna likes to cook and bake.

 

As a member of the Silver Crest team, Deanna is committed to working with persons to fully understand their Medicare insurance needs.

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GLORY RIVERA

MEDICARE INSURANCE ADVISOR

Glory began her professional career in the manufacturing industry where she worked her way into a supervisory role. After 12 years in manufacturing, Glory sought out a career change. Her desire to help people pointed her in the direction of a career in the insurance industry.
 
As a member of the Silver Crest Team, Glory is committed to helping our local community with their Medicare insurance needs.

In the summer you can find Glory bass fishing lakeside. She enjoys football season, tending to her indoor plant collection, and spending time with family and friends.

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TIASHA ENNIS

MEDICARE INSURANCE ADVISOR

Tia began her career in insurance in 2014 with The Hartford. She started helping AARP customers secure affordable home, auto and personal umbrella insurance policies. She has experience in many different aspects of insurance including issuing, claims, underwriting, customer service, and renewals. She has over 10+ years of customer service experience and understands the importance of building and keeping trust with clients. Her passion is helping people and understanding the ins and outs of their needs. Tia has held insurance licenses in Property, Casualty, Personal Lines, Life, Fixed Annuities, Accident & Health.

Tia has two children: Harmony,  10 and Jayden, 14. She enjoys spending time with family, cooking, reading, and being outdoors. An interesting fact about her is she has 8 siblings! She takes pride in being able to relate to all types of people and adapt to different environments.

 

As a member of the Silver Crest team, Tia is committed to working with people to fully understand their Medicare needs. She guarantees a smile, friendly demeanor, and excellent service.

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