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MEET OUR TEAM

Licensed Medicare agents who truly work for you.

Not all licensed agents are created equal. At Silver Crest Insurance, we go out of our way to treat our clients like people and we use our Medicare industry experience and diversified knowledge base to provide you with the protection you need, at a price you can afford. With several offices throughout the Lehigh Valley, we are convenient to Allentown, Bethlehem, Easton and beyond.

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DANIEL BANKS

PRESIDENT

2103 Stefko Blvd

Bethlehem, PA 18017

610-868-5801

Dan started his insurance career in 2000 working as a field agent for The Guardian Life Insurance Company. It was at Guardian Dan had extensive training on financial products. Later in his career, a client approached him to ask about Medicare. After a bit of research, Dan realized the incredible task people face when navigating Medicare and their insurance coverage options.


Being an independent advisor at that time, Dan recognized that starting an independent agency representing multiple companies was the only way to go. As the founder of Silver Crest Insurance, Inc, Dan is confident that he and his staff will be providing top notch service to the Medicare population for years to come!  


Dan is married to his wonderful wife Deana. He has two daughters, Corrina and Alicia and a son Jakob. Dan enjoys skiing, playing golf and spending time at their favorite vacation spot in St. Petersburg, Florida.

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RAMONA HARRIS

MEDICARE INSURANCE ADVISOR

2103 Stefko Blvd

Bethlehem, PA 18017

610-868-5801

Ramona began her insurance career with AARP/United Health Care as a direct agent for six years. Her experience with United Healthcare and her desire to educate people on their Medicare options was the driving force for her to take it to the next level as an independent agent.

Ramona has two grown children, one in college at Penn State. She is an avid gardener and a member of St. Paul’s Baptist Church is Bethlehem.

You can be confident that Ramona’s years of experience will serve you well as you make your transition to Medicare!

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LISA MOYER

MEDICARE INSURANCE ADVISOR

2103 Stefko Blvd

Bethlehem, PA 18017

610-868-5801

Lisa began her insurance career with MetLife in 2005 as a financial advisor. After many years in the insurance industry, customizing comprehensive insurance packages to fill her clients’ financial needs, she discovered that the area she truly enjoys is helping people understand Medicare. After meeting Dan and the team at a seminar, Lisa found her new home with Silver Crest Insurance where she has access to many different insurance carriers and can help her clients find the best plans for their budget.  

 

Lisa constantly strives to educate the public about the importance of making informed decisions when choosing Medicare coverage. She is a dynamic speaker and you will find her out and about hosting expos, workshops & educational seminars. She specializes in assisting employers by holding group meetings with their Medicare-eligible employees to discuss their options in groups and individually. She is also a valuable resource to H. R. departments who reach out when clarification of Medicare guidelines is needed.  

 

Lisa’s husband passed away suddenly at the end of 2020. Realizing that life is too short, she has recently purchased a horse farm in Binghamton, NY and moved her family there to share it with her. She now spends her spare time riding her horses and enjoying quality time with her family.  

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DEANA BANKS

CLIENT SERVICE & BILLING SPECIALIST

2103 Stefko Blvd

Bethlehem, PA 18017

610-868-5801

Deana has been with us from the start and has had a big hand in making Silver Crest what it is today. Deana’s 15 years of billing and patient service provide her with special skills and knowledge which she uses to assist our clients with complex billing questions. 

Deana enjoys physical fitness and when not helping clients at Silver Crest, you might find her at Kirkland Village where she is a fitness instructor.

Always a pleasant voice on the phone, you know you are in good hands when talking to Deana!

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CIERRA PALMER

MEDICARE INSURANCE ADVISOR

2103 Stefko Blvd

Bethlehem, PA 18017

610-868-5801

Cierra Palmer is a Medicare Insurance Advisor here at Silver Crest. In addition to Medicare, Cierra is Pennie certified and helps people seeking traditional insurance coverage through the Affordable Care Act. She obtained her medical assistant certification through The American College which provides Cierra with a practical view of claims from the patient perspective.

Cierra lives in Whitehall with her husband and two daughters. In her free time, she keeps herself fit with morning jogs and kickboxing.

As a member of the Silver Crest team, you can be sure Cierra is excited and committed to serving the Medicare population!

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DANIELLE KLUMP

CLIENT SERVICE SPECIALIST

2103 Stefko Blvd

Bethlehem, PA 18017

610-868-5801

Danielle started her career working in the health services field for a major hospital network in the Lehigh Valley. As a leader in client services, Danielle brings her specialized skills to helping existing clients, while making sure new clients have their coverages in place when needed. Highly organized, friendly and always with a warm smile, Danielle is always willing to go the extra mile for our clients!

When not at work, Danielle enjoys spending time with friends and family.